Michele Massaro, CSP

Chief Operating Officer

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Michele Massaro joined the Abacus team in 2008 as Vice President of Strategic Relationships. Over the span of 30 years, she has enjoyed significant success in the staffing and corporate services industries. In 2019 she was named Chief Strategy Officer. In this role, Michele held direct responsibility for revenue streams and accountability for driving increased sales by leveraging and aligning all revenue-generating departments: Marketing, Sales, and Customer Experience/Customer Success. Today Michele serves as Chief Operating Officer partnering with ownership and leaders across the company on key corporate initiatives as we continue to achieve unprecedented growth. She is integral in mentorship and the development of the next generation of Abacus leaders.

A Certified Staffing Professional (CSP) recognized by the American Staffing Association (ASA), Michele is a graduate of Old Dominion University with a Bachelor of Science in Clinical Psychology. She is a proud mom to four sons; enjoys travel with her husband and family.

  • “We chose Abacus to support us in our seasonal hiring initiative – we found their workforce full of energy and eager to grow. We were very happy to have hired directly 25% of the seasonal workers and look forward to their long-term contribution in our organization.”

    -Molly, Distribution Center Human Resources Director
  • “I moved to the area with my wife to support her in her new job and found myself out of work for the first time. Abacus was able, within days, to find a new role where I was able to bring my talents and grow in ways, I never imagined were possible.”

    -Mike, Baltimore, MD
  • “We have found that be counting on Abacus for our staff recruiting needs, our internal team is able to focus on our core mission and spend less time searching for qualified candidates. Our relationship manager is there for us every step of the way and we look forward to our future with Abacus.”

    -Eva, Call Center Director
  • “After my enlistment in the Air Force ended and I returned home, I found Abacus who helped me begin the next phase of my life. I was placed in a position with a Fortune 500 company and after several months I was promoted into a long-term position. I look forward to growing as a professional and bringing my experience and training to support this new mission.”

    -Andre, Atlanta, GA
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